Frequently Asked Questions

Product Categories A – Z

Aquarium & Pond Supplies
- Pond Pumps
- Pond Filters
- Pond Liners
- Pond Treatments
- Pond Lighting
- Pond Electrics
- Pond Accessories
- Water Feature Pumps
- Water Features
- Aquariums
- Aquarium Filters & Pumps
- Aquarium Decoration
- Aquarium Maintainence
- Aquarium Accessories
- Fish Food
Barbecues
- Charcoal Barbecues
- Gas Barbecues
- Portable Barbecues
- Smoker Barbecues
- Barbecue Covers
- Barbecues Accessories
- Barbecues by Manufacturer
Bird & Wildlife Care
- Wild Bird Food
- Bird Feeders
- Bird Tables
- Bird Boxes & Houses
- Wildlife & Insect Houses
- Wild Bird Feeder Hooks
- Garden Bird Baths
- Bird Care Accessories
- Gardman Bird Care
- Tom Chambers Bird Care
Books
- Gardening Advice
- Plant Advice & Guides
- Cookery & Food
- Children's
- Novelty & Humour
- Nature & Wildlife
Bulbs
- Spring Flowering Bulbs - Out of Season
- Summer Flowering Bulbs - Now In Season
Christmas Department
- Artificial Christmas Trees
- Real Christmas Trees
- LED Lights
- Indoor Lights
- Outdoor Lights
- Rope Lights
- Fibre Optics & Animated
- Fibre Optic Trees
- Candle Bridges
- Wreaths & Garlands
- Christmas Tree Stands
- Decorations & Accessories
- Xmas Lights & Bulbs
Clothing
- Men's Jackets & Coats
- Ladies Jackets & Coats
- Men's Fleece Jackets
- Ladies Fleece Jackets
- Men's Jumpers & T-Shirts
- Ladies Jumpers & T-Shirts
- Children's Jackets & Coats
- Barbour Clothing
- Hatley Clothing
- Jack Murphy Clothing
- Joules Clothing
- Regatta Clothing
- Tayberry Clothing
- Wolsey Clothing
Conservatory Furniture
- Desser Rattan Conservatory Furniture
- Chateau Indoor Furniture
- Alexander Rose Indoor Furniture
Eco Living
- Organic
- Planting & Growing
- Seeds
- Pest Control
- Wildlife
- Garden Tools
- Batteries & Chargers
- Solar
- Eco Home
- Composting
- Cleaning
- Water Butts
- Watering
- Water Saving
Footwear
- Hunter ® Wellington Boots
- Joules Wellington Boots
- Town and Country Garden Footwear
- Funky Wellingtons
- Footwear Accessories
Fencing & Landscaping
- Borders & Edging
- Decking & Accessories
- Paving Blocks & Slabs
- Aggregates & Turf
- Fences
- Summerhouses
- Sheds
- Garden Screening
Garden Growing & Caring
- General Plant Feed & Fertilizers
- Specialist Plant Feed & Fertiliser
- Plant & Soil Improvement
- Compost
- Weedkillers
- Pesticides, Insecticides & Fungicides
- Biological Pest Control
- Pest Traps & Pest Killers
- Netting & Landscape Fabrics
- Garden Composting
- Garden Cleaners & Disinfectants
- Potting and Planting
- Pots & Planters
- Soil Testing & pH Control
- Garden Thermometers
- Garden Twine, Ties & Wire
- Wheelbarrows
- Plant Stands, Caddies & Movers
- Garden Books
- Garden Tidy
- Garden Sundries & Spares
Garden Features
- Garden Arches
- Garden Obelisks
- Garden Planters
- Decorative Garden Planters
- Garden Ornaments
- Garden Clocks & Thermometers
Garden Furniture
- Garden Furniture Sets
- Garden Tables
- Garden Chairs
- Garden Benches
- Garden Parasols
- Sun Loungers & Recliners
- Gazebos
- Swing Seats
- Garden Furniture Covers & Care
- Garden Furniture Cushions
- Garden Furniture by Material
- Garden Furniture by Manufacturer
Garden Lighting
- Solar Garden Lighting
- Low Voltage Garden Lighting
- Garden Glow Lights
- Torches, Candles & Lamps
- Garden Lighting Accessories
Garden Power Tools
- Garden Strimmers
- Garden Blowvacs
- Garden Hedge Trimmers
- Lawn Scarifiers
- Lawn Rakes and Aerators
- Lawn Mowers
- Garden Shredders
- Garden Chainsaws
- Garden Log Splitters
- Pressure Washers
- Multi-Change Garden Power Tools
- Power Tools Accessories
Garden Tools
- Spades
- Forks
- Trowels & Hand Forks
- Rakes
- Hoes
- Secateurs & Pruning
- Shears & Loppers
- Edging Irons
- Cultivating Tools
- Multi Change Garden Tools
- Gloves
- Kneelers
- Bulldog Garden Tools
- Felco Secateurs
- Victorinox Swiss Army Knives
- Bahco Garden Tools
- Yeoman Garden Tools
Garden Watering
- Garden Hose Pipes
- Watering Cans
- Garden Hose Reels
- Garden Hose Guns
- Combined Hoses, Trolleys And Reels
- Garden Hose Fittings
- Garden Sprinklers
- Garden Water Timers And Controls
- Micro-Drip Irrigation Systems
- Sprinkler Irrigation Systems
- Garden Sprayers
- Garden Water Pumps
- Garden Watering Spares
Gifts
- Mother's Day
- Valentine's Day
- Gift Vouchers
- Gifts for Him
- Gifts for Her
- Gifts for Kids
- Gardeners Gifts
- Gifts for the Home
- Food Hampers
- Collectable Figures
- Victorinox Swiss Army Knives
- Maglite Torches
Greenhouse & Propagation
- Greenhouses
- Greenhouse Heaters
- Greenhouse Staging
- Cloches & Easy Tunnels
- Cold Frames
- Greenhouse Accessories
- Propagators
Hanging Gardening
- Hanging Baskets
- Wall Mounted Planters
- Hanging Brackets
- Hanging Basket Liners
- Hanging Gardening Accessories
Homeware
- Cookshop
- Picnicware & Outdoor Dining
- Bathroom Sets
- Candles
- Post Boxes
- Doormats
- Clothes Lines & Accessories
Lawn Care
- Lawn Feeds
- Lawn Treatments
- Lawn Spreaders
- Lawnmowers
- Lawn Aerators
- Garden Lawn Rollers
- Lawn Rakes
- Lawn Seed & Grass Seed
Outdoor Heaters
- Electric Patio Heaters
- Outdoor Firepits
- Chimeneas
- Patio Heater Covers
Pest & Animal Deterrents
- Cat Deterrents
- Mole Deterrents
- Fox Deterrents
- Rodent Deterrents & Killers
- Pest Deterrents
Pet Care & Accessories
- Rabbit Hutches
- Dog Kennels
- Poultry Housing
- Animal Housing & Cages
- Exercise Runs
- Pet Bedding
- Pet Activity Centres
- Pet Collars & Leads
- Pet Food & Treats
- Pet Toys
- Pet Care & Grooming
- Covers & Accessories
Plants & Trees - Artificial
- Artificial Plants
- Artificial Trees
- Artificial Fruit Trees
Seeds
- Flower Seeds
- Vegetable Seeds
- Grass Seed
- Seed Potatoes
- Grow Your Own Kits
Toys & Play Equipment
- Garden Games
- Family Games
- Children's Games
- Family Puzzles
- Children's Puzzles
- 3D Puzzles
- Children's Toys
- Swimming Pools
- Trampolines
- Activity Centres
- Garden Swings & Slides
- Water Play Equipment
- Scooters
- Play Equipment Accessories
Water Features
Water Storage & Saving
- Water Butts
- Water Saving
- Water Pumps
- Water-Saving Watering
Dobbies Sale
- Furniture & Barbecues Sale
- Gardening Sale
- Garden Watering Sale
- Bird Care Sale
- Pets & Aquatics Sale
- Garden Lighting Sale
- Home & Gifts Sale
- Tools & Machinery Sale
- Clothing & Footwear Sale

Customer Service FAQs
Do you have a question about our service? Please check our FAQs as they may answer your question!
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Gas Types and Regulators FAQs
The most frequently asked questions about bottled gas and the regulators that they use.
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Chimenea FAQs
The most frequently asked questions about chimeneas and garden burners.
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Hardwood Garden Furniture FAQs
Some of our most frequently asked questions about hardwood garden furniture.
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Outdoor Aquatics and Pond FAQs
Some of our most frequently asked questions about outdoor aquatics & garden ponds.
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Lawn Care FAQs
Some of our most frequently asked questions about your lawn and caring for your lawn.
View our FAQs...